Business Process Management (BPM)

Automate & Optimise survive tough times

DBOI

A German based Bank offering high quality banking products and services to customers, was exploring for a system in automating Off-boarding process for both Deuthsche Bank Operations International (DBOI) and Non-DBOI employees. The main challenges was into creating the complex workflow that connects 13 departments using complex AJAX forms with database service integration in each form.

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BPO

A leading Business Process Outsourcing (BPO) company specializing in Integrating BPO solutions across the back end and front office that supports the entire lifecycle of customers, wanted a system for Accounts Payable -Invoice approval process. Invoices are pushed into Alfresco and then invoke Intalio task. This involved using JSP instead of Intalio XForm/AJAX forms and giving role/user based access to these JSP. Implementation of Database authentication security framework was another challenge.

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Case Studies

Aufait Implements Intalio BPM for C3 Cards, UAE :
Aufait successfully deployed Business Process management Applications using Intalio BPM suite. Aufait helped C3 in automating number of business processes which posed them huge problems in handling the requests due to huge volumes of input. Using Intalio, the processes are automated which involves integration with multiple systems and databases. The implementation was completed in just around 70 days which helps in quick ROI...

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Aufait implements Intalio BPM Suite for Process Automation for Government of Saudi Arabia's Scientific Organization :
The client is an independent scientific organization administratively reporting to the Prime Minister of Saudi Arabia. Client's function involves Science & Technology policy making, Data collection, funding of external research and provides services such as patent office. Client has more than 2500 employees...

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Aufait Implements Customer Complaint management System for an International Airline Company :
The client is one of the leading international airline companies, headquartered in one of the prominent destination in Middle-East. As a full-fledged commercial airline, client has striven hard to maintain high performance standards in all aspect of its operations. In this journey, the client wanted to ensure that the no customer is left unsatisfied. Hence the client invited Aufait Technologies to build a comprehensive Customer Complaint Management System. The need was to analyze and evaluate the current customer management system in place and the gaps in the process and implementing a CCMS solution. This has led to improved customer satisfaction, employee productivity and reduced cost...

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